Shipping policy

Shipping Policy

Where we ship
We currently ship to all European Union countries, the United Kingdom, Norway, Switzerland, USA, Canada, Australia and New Zealand.

Processing time
All orders are carefully packed and dispatched within 2-3 business days of payment confirmation.

Shipping rates
Spain: €7.99 (free on orders over €100)
European Union: €14.99 (free on orders over €100)
United Kingdom: €19.99 (free on orders over €150)
USA, Canada, Australia, New Zealand, Norway & Switzerland: €49.99 (free on orders over €250)

Delivery times
EU & Spain: estimated 3-5 business days after dispatch
UK: estimated 5-8 business days after dispatch
International: estimated 7-14 business days after dispatch
Delivery times are estimates only and may vary depending on your location and local postal services.

Packaging
Every piece is individually wrapped and packed with care to ensure it arrives safely. Crystals and natural stone specimens are fragile — we take packaging seriously.

Tracking
A tracking number will be provided once your order has been dispatched.

Damaged items
If your order arrives damaged, please contact us within 48 hours at studio@beyoand.com with photos of the item and packaging. We will resolve it as quickly as possible.

Questions
For any shipping questions, contact us at studio@beyoand.com.